Privacy Policy
This privacy policy explains how Falcon Eye Security Solutions collects, uses, and protects personal information when you use our site or this service. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant legislation.
Information We Collect
We may collect and process various types of information when you interact with our online platform or use our services, which may include:
Personal identification and contact information: Such as your name, email address, postal address, phone number, or other similar identifiers you provide when you contact us, request a quote, or use certain features of our site.
Service-related information: Details about the security services you inquire about or request, and information necessary to provide and manage those services.
Technical information: This may include your IP address, browser type and version, operating system, device information, and other technical data automatically collected when you access our site.
Usage data: Information about how you use our site, including the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Other information you voluntarily provide: Any other information you choose to provide to us through forms, correspondence, or interactions on our site.
How We Collect Information
We collect information in several ways:
Directly from you: When you fill out forms on our site, communicate with us via contact forms, or otherwise voluntarily provide information.
Automatically through technologies: When you visit our site, we may automatically collect certain information using cookies, web beacons, and similar tracking technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
To provide and maintain our service: Operating our site and providing the security services you request.
To manage your requests: Handling your inquiries, quotes, and service requests.
To improve our service: Understanding how our site is used to enhance user experience, content, and functionality.
To communicate with you: Responding to your questions, providing updates, or sending relevant information about our services, where permitted.
For marketing purposes: Sending you promotional information about our services that may interest you, based on your preferences and applicable laws. You have the right to opt-out of receiving marketing communications.
To comply with legal obligations: Meeting legal and regulatory requirements applicable to our operations.
For security and fraud prevention: Protecting our site and services and preventing illegal activities.
Legal Basis for Processing Your Information
Under GDPR and other applicable data protection laws, we process your personal information based on the following legal grounds:
Your Consent: Where you have given explicit consent for us to process your personal information for a specific purpose. You have the right to withdraw your consent at any time.
Performance of a Contract: Where the processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal Obligation: Where processing is necessary for compliance with a legal obligation that applies to us.
Legitimate Interests: Where processing is necessary for the purposes of our legitimate interests, provided that these interests are not overridden by your fundamental rights and freedoms. This may include improving our services, marketing (where permitted), or ensuring the security of our site.
Sharing Your Information
We may share your information with third parties in the following circumstances:
Service Providers: We may share your information with third-party companies and individuals who perform services on our behalf (e.g., website hosting, analytics, customer support). These third parties are obligated to protect your information and use it only for the purposes for which it was shared.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred.
With Your Consent: We may share your information with other third parties when we have obtained your consent.
Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy and to comply with our legal obligations. We will also retain usage data for internal analysis purposes.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
The right to access: You have the right to request copies of your personal information.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal information, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal information, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided below.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us by writing to us at:
Falcon Eye Security SolutionsOffice 1501
Bay Gate Tower,
Business Bay,
Dubai, Dubai, 11418
UAE